Trade System Policy
Wee Peats offers a wonderful trade system developed for Wee Peats and Wee Three customers as a way to share their favorite used items with others while earning a little bonus for themselves. We have many happy trade customers! Our goal is to continue to be Sonoma County's number one resale outlets for those families looking for up to date, quality clothing at exceptional prices. We do not buy used clothing. We issue store credit based on 50% (toys are done at 40/60 split due to the outside cost of processing) of the estimated selling price for your items. Your credit can then be applied to 1/2 of your purchase upon each visit, with some exceptions.
We have spent years developing our policies. This is why we ask that you initially spend some time with us so you fully understand the way our system works, no matter how casual you are about your clothing. Once you are established, we welcome you to drop off items at your leisure. Once your items are left with us we either credit you, or donate off your merchandise. Nothing is returned to you. For this reason, and because our goal is to have happy trade customers, we ask that you call to set up an initial consultation.
Occasionally we will let an individual skip consultation (detailed in the next paragraph), if they are very familiar with children's clothing lines, confident they have all premium items and are willing to risk them all being donated off if in fact we do not have the same opinion.
Should you want to begin trading with Wee Peats we ask you to prepare us two separate piles of up to 10 items. The first pile represents items that you are confident are highly desirable for resale. The second pile should be items which you feel are worth resale, but not premium; items you feel are the least quality that we would take. Please realize this 2nd pile is meant for us to help you understand where we begin donating off items. Again, please bring items in that you truly are unsure of for this second pile. It is very helpful for you to ask yourself if you would pay good money for this item TODAY. Not would you just use it if someone gave it to you. Remember, Wee Peats is not a thrift store. We pride ourselves in handling unique, exceptional clothing. Once you have your clothes separated call ahead at (707) 525-9333, and make sure Betsy will be there (preferably a Wednesday or Thursday afternoon). We can work with you other times too, but remember, we must take care of buying customers first, so set aside 15 minutes.
Clothing is accepted year round, but we are working months ahead. Usually we begin accepting Spring/Summer on November 1st and Fall/Winter on May 1st. Please check our calendar for actual dates and deadlines. Typically, our turn around time is 4-6 weeks for processing, but at transitional times (changing over seasons) we are backlogged in excess of 12 weeks. During these transition times we are not able to work with new clients, sorry. After you are an "approved" trade customer, we do not limit the number of items dropped off, in fact larger drop offs are preferable to us, and we do impose a minimum of 6.
Frequently Asked Questions:
Do you buy clothes?
No, we trade. We give you 1/2 of what we believe the item will sell for in store credit. This credit can be used at Wee Peats Events or in Wee Three Children Store and can be applied to pay for up to 1/2 of your purchase
When do I have to use my credit by?
It never expires. If your balance is less then $30 and is inactive for over 2 years we will take you off our books, but otherwise it is still there.
How long does it take to get my credit?
Usually 4-6 weeks, but during season transistion it can be much longer. Also, we work months ahead, so we are usually processing for the next season. We do allow you to use your credit the 1st day we offer your items for sale, but again, we fill up fast and often are working for the next big event so try to bring them in before the season starts.
How do I know when to bring in which season?
We have it on our calendar. But do not try to time it for us. We are off season which is very convenient to you. Really, as you are cleaning out your closet when the weather is turning, we are usually ready for your items. Check the calendar before dropping off, but this keeps you from storing items to bring them into us. It is very convenient.
Do you take more then clothing?
Good carriers can be put in with your clothing. Shoes need to be in brand new condition. Toys need to be complete, and if they have a high price let us know as they can be hard to price on line. Equipment and furniture can be done on our on line catalog here for a flat fee of $5 per item until sold.
Why is Wee Peats so picky about lines?
As picky as we are, we are not picky enough. The way our system works if we take in your items you are compensated whether they sell or not. We take in brands that we feel you will get many other washes out of. Our belief is buying better quality items that resist stains, and can be shared rather then using clothing as disposible.
What does Wee Peats consider 'premium' items?
Boutique and European lines. Many newer sets of Gymboree and Gap can fall in this catagory too.
And what items are not good sellers?
Wee Peats customers are looking for quality for the money, not cheap clothes. So some of the cheaper lines just dont resale. Our rule on the 'cheap' lines is that is has to be super cute and in perfect condition. And usually it has to be a set, not a seperate. The best selling 'cheap' line by far is Old Navy. Lines that we see hold up decently, but usually are so discounted, and available that they do not hold a good resale value are Osh Kosh, Carters and Sprockets.
What lines do you feel do not want us to bring in?
All of the lines from kmart, walmart, target, etc.
I'm confused and dont think I can do this sorting, will you help?
It is essential that you put effort into the sorting before our initial visit. We need to see how much assistance you need. We know from experience that if you skip this step, you just have to make a 2nd appointment with us. The majority of people who put effort into sorting can go straight to 'approved drop off status'.
I've done consignment before, I know my brands and I don't have time to make an appointment. Is there a place for me in your system?
Yes, we will let you drop off the your items if you are confident you know what you are doing and know you have brand names. You need to document that fact on your drop off sheet so we can call you with any concerns. Please only do this if you know we will be donating off all items we do not put into our trade system and you are okay with this.
How can I make the most off my clothing brought in to you?
- We are always sad when clothing comes in wrinkled, soiled, or smelly. 95% of this is donated off.
- Outerwear is the biggest soiling problem, as parents do not wash this as frequently and often forget to inspect it before putting it in the pile.
- We do not expect you to iron your clothing, but it needs to be ready to hang and sell.
- Sets also need to be together. Often we will reject a single item that would have appeal if the matching piece were with it. Just fold them or hang them together.
- Minimize your donation items, they wrinkle your good stuff, and we will only put so much effort into a trade drop off if we are finding holes and stains. We ask you to cull this out.
More questions? Send them to info@weepeats.com and we will post them on this site.
Thank you for your time, and thank you for wanting to be a part of the Wee Peats family!